How to find your Microsoft account username in the product or service you useįor the protection of your account, we have strict policies on how our advocates can help you with your account. If you weren't able to find your username in Step 1: You forgot your Microsoft account username by using the lookup feature, try searching other Microsoft products or services that you know are associated with the username. Make sure you use something other than your Microsoft email address for your alternate email address.We recommend following the steps in this order to assist you with finding the username for your Microsoft account.
To update your mobile, phone, and alternate email address details, select Change. In the Security info tab, select Add Method > Phone > Alternate Phone or Email to add details. In the header, select your profile icon > My account > Security Info.
The alternate email address is used for important notifications, such as resetting your admin password (not your computer admin password).īrowse to the Microsoft 365 admin center. Use the Security Info page to change your mobile phone number and alternate email address. To update your phone number and email address If you're looking for how to change your company's profile information, such as company name and address, company phone number, and technical contact information, see Change your organization's address, technical contact email, and other information.įor more information about changing user contact information or removing former employees, see Related content. This article explains how you, the admin, can change your business phone and email address in Microsoft 365.
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